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Something not working, an idea to share or simply curious? Get in touch. Together, we can make Okidoky a little better.
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Frequently asked questions
The answer to your question might already be here.
More answers in the help centre01I forgot my password, what now?
Go to the login page and click "Forgot password". You will receive an email with a link to reset your password.
02How can I delete my account?
Send an email to info@okidoky.nl with your username and we will delete your account within 48 hours. All your data will be permanently removed.
03Do you see my bank transactions live?
No. We have no PSD2/live bank integration. Transactions enter Okidoky via CSV import (ING and KNAB auto-detected, other Dutch banks via column mapping) or manual entry. This is a deliberate choice: no third-party aggregators listening in, no permanent access to your bank environment.
04Can I migrate from Excel or another app?
Yes. Export your existing data to CSV and import it into Okidoky via the Bank Import feature (info at /banken) or by mapping columns manually. We have a migration guide at /migratie with steps for Excel and YNAB. Usually takes 10-20 minutes for a year of transactions.